Master John Douglas

Privacy Policy

Your privacy is our promise. This privacy statement discloses the privacy practices for Spirit Repair LLC.

Introduction

Spirit Repair LLC respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Spirit Repair LLC's Web site.

Information Collection

Spirit Repair LLC collects information through our Web site at several points. We collect the following information about primary visitors: Seminar registrants and attendees, Session remote and telephone registrants and clientele and prospective clientele.

We may also collect references, experiences which our users divulge about other people, such as referrals or gift purchases. Spirit Repair LLC does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect this information through registration forms, automatic logging files, clientele specific information which is treated with confidentiality. The information is collected voluntarily. We collect this information for our clientele who receive our products and services, books, CDs, DVDs. Other information we request is optional.

We do use cookies on the site. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Spirit Repair LLC to track usage patterns and deliver customized content to users. Our cookies may not have an expiration date. Our cookies do not collect personally identifiable information.

Information Usage

The information collected by Spirit Repair LLC will be used for clientele and internal purposes only. Users who provide information will receive services, email announcements, advertisements, seminar information and product information.

Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect will be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources such as credit history to authorize purchases.

We may share data with the following third parties: including shipping companies, credit card companies and fulfillment companies for purposes of shipping clientele the products they acquired. These third parties will use the information as follows: to create or make available product to customers and/or to ship product to the customers. Users may opt in or opt out to have their information shared with third parties for purposes beyond fulfillment, shipping and credit card processing.

Our Web site offers news letters and products and services as outlined.

If our policy on information collection or uses changes, will advise you by email directly.

Access to Information

Spirit Repair LLC maintains the accuracy of our information by registering our customer base and purchases in our back-office system. Users may access their own personal information and contact us about inaccuracies they may find and may delete their information from our database via mail, emailing or calling us directly.

Problem Resolution

If problems arise, users may contact Spirit Repair LLC by mail, calling and email in our "Contacts" page of the web site. We are committed to resolving disputes and work with our client to do so via direct communication or other.

Data Storage and Security

Our website is designed with numerous precautions to protect users' information. Customer information is appropriately protected in-house as well as online. Spirit Repair LLC protects user information with the following security measures:

• Sensitive information (such as a credit card account number) is protected by Secure Socket Layer encryption during transmission. While on a secure page (denoted by https:// is the address bar), such as an order form, any informaiton entered is encrypted.
• In addition, access to users' information is restricted within our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
• At no time do we store credit card numbers on our server(s). Credit card numbers are used per user session for the purpose of completeing a spirit-repair.com purchase.

For any questions about our privacy policy, plesae Contact us.